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Once you get your plan welcome letter and member number in the mail, sign up for Hally™ to pay online.

Phone

(877) 210-9167
Daily 8 a.m. to 8 p.m. local time
Voicemail used on holidays and weekends, April 1 – September 30

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Mail to:
FirstMedicare Direct
PO Box 778768
Chicago, IL 60677-8754

Mail to:
New Hanover Health Advantage
1930 N. Poplar St. Suite 21,
Southern Pines, NC 28387

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